Frequently Asked Questions

I didn't adopt my pet from an HSMO shelter. Can I still bring them to your veterinary medical centers?

Yes! Our veterinary medical centers are open to ALL pets.

What should I bring to my pet's first appointment?

Please bring any paperwork or documents you have about your pet. These might include previous vaccination records, adoption papers or anything else that would be helpful for us to know when evaluating your pet.

Why don't you list prices on your website?

Because every animal is different, costs for services may cost more or less depending on the unique needs of the pet. For this reason, we do not list prices for the services we offer. For questions about pricing, please call (314) 951-1534 and a call-center operator will assist you.

Why don't you allow retractable leashes in your veterinary medical centers?

For the safety of all people and their pets, we do NOT allow retractable leashes. Please do not bring a retractable leash if you can help it. If your pet arrives for their appointment wearing a retractable leash, we will provide you with a sturdy, non-retractable leash for the duration of their visit. Your leash will be returned to you before you leave the building.

Is it true that proceeds from HSMO's Veterinary Medical Centers help homeless animals?

Yes! All proceeds from our three veterinary medical centers go directly to the Humane Society of Missouri's animal shelters. By using our veterinary services, you are helping provide second chances for the more than 75,000 animals that come to our shelters each year.

Have another question?

Call the Humane Society of Missouri's veterinary medical centers during regular business hours at (314) 951-1534.