Humane Society of Missouri COVID-19 Updates

This information was last updated September 30, 2020.

The health and safety of our pets, staff, volunteers, and customers are of the utmost importance and we are closely monitoring the current COVID-19 pandemic. This is an uncertain time for all of us, but also the perfect time to turn to our furry companions for the love and affection they so eagerly provide.

Please see below for the latest updates from HSMO, Longmeadow Rescue Ranch and the Animal Medical Center of Mid-America.

Shelter Hours
COVID-19 UPDATES: Adoptions and animal intake are available by appointment only at all HSMO locations.

In an effort to reduce the number of animals still in the shelters while also maintaining necessary social distancing, pre-approved adopters are able to adopt a pet via curbside pickup. Those who are serious about adoption and want to take advantage of being at home with their new pet can fill out an interest form and go to to view available animals at both HSMO shelter locations. Once the adopter has found the pet they’d like to adopt, they should contact the appropriate shelter as noted in the pet description via phone to go through the application process and interview. Call 314.951.1562 for the Macklind Ave. Headquarters and 314.951.1588 for the Best Buddy Pet Center in Maryland Heights.

Animal Intake
Due to the severity of the COVID-19 pandemic, we must ensure that we are adhering to the social distancing guidelines and that we have the opportunity to know as much as possible about each animal coming to our facility while serving the people and animals in our community in this difficult time. Intake of stray and surrendered animals will take place by appointment only.

Please call in advance:

  • For Macklind Ave. Headquarters, call 314.951.1562
  • For Best Buddy Pet Center in Maryland Heights, call 314.951.1588

Veterinary Medical Center
Since both the city and county mandates permit veterinary hospitals and clinics to operate as essential healthcare providers, our Animal Medical Center of Mid-America veterinary clinic locations will remain open with limited public contact, please visit or call 314.951.1534 for details.

How to Help
As we continue to care for the animals in our shelters, we are incredibly grateful for the ongoing support of our community. As we do not receive public taxes or funding, we appreciate any contributions you are able to make at this time. We don’t know exactly what tomorrow will bring, but we remain committed to our staff and to the abused, neglected, and abandoned animals we serve. You can help these animals in need by making a gift. Please GIVE TODAY and your gift will go where it’s needed most.

Please click HERE to make a donation.

In-person donations can be dropped off outside the adoption center entrances at our shelters. We are grateful for any in-kind donations you can send us through our Amazon Wish List!


Risk of people spreading the virus that causes COVID-19 to Pets

We are still learning about the virus that causes COVID-19, but it appears that it can spread from people to animals in some situations. A small number of pets worldwide, including cats and dogs, have been to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19.

Infected pets might get sick or they might not have any symptoms. Of the pets that have gotten sick, most only had mild illness and fully recovered.

What to do if you have pets

Until we learn more about how this virus affects animals, treat pets as you would other human family members to protect them from a possible infection.

Because there is a risk that people with COVID-19 could spread the virus to animals, CDC recommends that pet owners limit their pet’s interaction with people outside their household.

  • Keep cats indoors when possible and do not let them roam freely outside.
  • Avoid public places where large numbers of people gather.
  • Do not put a mask on pets. Masks could harm your pet.

There is no evidence that the virus can spread to people from the skin, fur, or hair of pets. Do not wipe or bathe your pet with chemical disinfectants, alcohol, hydrogen peroxide, or other products, such as hand sanitizer, counter-cleaning wipes, or other industrial or surface cleaners. Talk to your veterinarian​ if you have questions about appropriate products for bathing or cleaning your pet​​.

Please call our Animal Medical Center of Mid-America at 314-951-1534 if your pet gets sick or if you have any concerns about your pet’s health.

Protect Pets if you are Sick

If you are sick with COVID-19 (either suspected or confirmed by a test), you should restrict contact with your pets and other animals, just like you would with people. Until we know more about this virus, people sick with COVID-19 should avoid contact with pets and other animals.

  • When possible, have another member of your household care for your pets while you are sick.
  • Avoid contact with your pet including petting, snuggling, being kissed or licked, sharing food, and sleeping in the same bed.
  • If you must care for your pet or be around animals while you are sick, wear a mask and wash your hands before and after you interact with them.

If you are sick with COVID-19 and your pet becomes sick, do not bring your pet to our veterinary clinic yourself. Call us at 314-951-1534 and let us know you have been sick with COVID-19. We will instruct you on the best next steps for caring for you pet, including having a friend or family member bring your pet to our medical center.